Temple of Perfection, LLC partners with a 3rd party fulfillment center and does not directly control the shipping process. Ultimately, the shipping process is handled by HurryHub.co, our fulfillment center in Oklahoma City, OK, USA. Orders received for products in stock typically ship out within 1-2 business days. Tracking numbers for shipped orders should be obtained directly via email upon Temple of Perfection, LLC receiving it.
If a mail carrier loses a package in transit, the customer may reach out to Temple of Perfection, LLC support to request assistance in shipping the product again. Products that are lost in transit will need to be purchased again. Temple of Perfection, LLC will contact the package carrier that lost the product to seek out a refund or open a dispute or case.